Privacy Policy

Thank you for choosing Custom Fence Co. Your privacy is important to us. This Privacy Policy outlines the types of information we collect from you, both online through our website and as part of our communications with you, including SMS and chat interactions, and how we handle that information.

Personal Information: We collect personal information that you provide when you fill out forms on our website or communicate with us via our chat widget. This may include your name, phone number, email address, and any other details you choose to provide.
Usage Information: When you visit our website, we may collect information about your interaction with our site, such as IP addresses, browser type, language, access times, and referring website addresses.

To Provide Services: To respond to your inquiries, provide you with requested services, and manage your interactions with our website.
Communication: We use your information to communicate with you about your requests or services we offer. This may include responding to your chats or sending you SMS messages.
Improvement of Services: To better understand how users access and use our site, both on an aggregated and individualized basis, to improve our site and services and respond to user desires and preferences.

Opt-in: If you opt-in to receive SMS messages from us, we may send you text messages regarding your inquiries or services. For example:
- “Hi [Your Name]! This is [Representative Name] with Custom Fence Co. We are reaching out via SMS message to begin communication with you. Reply STOP to unsubscribe.”
- “Hey [Your Name]! This is [Representative Name] with Custom Fence Co. If you would like to get a quote, please visit our Get a Quote page to receive a quote from Custom Fence Co. Reply STOP to unsubscribe.”
Opt-out: You may opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive.

We offer the option to communicate with us through a chat widget on our site. This service is provided to help answer any immediate questions you might have and to assist you in learning more about our services.

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, or destruction.

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.

If you have any questions about this Privacy Policy, please contact us at: